Shipping Policy

Thank you for shopping with us. We are committed to delivering your toys safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Standard delivery usually takes 3–7 business days depending on the delivery location.
• Delivery times may vary during festivals, holidays, or unforeseen courier delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your products.

Delayed or Failed Deliveries

• Delivery delays may occur due to weather conditions, transportation issues, or incorrect shipping details.
• Customers are responsible for providing accurate delivery information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours with 360degree OPENING VIDEO  of the package and product IS MUST .

Contact Us

For shipping-related questions or support, please contact our customer service team.